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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Everett

March 8, 2025

5  out of  5
rating by Jennifer Everett
"A good and thorough discussion! Was very professional and relaxed. And was convenient to have a meeting via tele/computer. Highly recommend working with Jill and her team!"
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lindsey garrett

March 8, 2025

5  out of  5
rating by lindsey garrett
"Jill Gibson state farm team has been so lovely to work with for multiple policies. Their team is so accommodating and caring!"
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Deborah Elderton

March 4, 2025

5  out of  5
rating by Deborah Elderton
"I had a meeting with my agent Jill Gibson who works for State Farm. We were reviewing my existing insurance policies . Jill was very thorough in assessing the key points in both policies. I was able to make the needed changes with the information provided. Her professionalism and knowledge made the process easy and informative. I would highly recommend Jill Gibson services with State Farm Insurance!"
We responded:
"Thank you, Deborah, for sharing your experience with Jill Gibson. It's wonderful to hear that Jill's thoroughness and professionalism made your policy review process easy and informative. Your recommendation means a lot, and we're glad to know you felt well-supported in making the necessary changes to your insurance policies. Your feedback is greatly appreciated!"
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Brian Bombardier

February 28, 2025

5  out of  5
rating by Brian Bombardier
"Very pleasant and respectful staff members. They have done a great job responding to our insurance needs."
We responded:
"Thank you, Brian, for your wonderful feedback. It's great to hear that our team has been able to meet your insurance needs with pleasant and respectful service. Your satisfaction is our priority, and we're glad to know we're on the right track. If there's anything more we can do for you, please let us know. Your support means a lot to us!"
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Devin Little

February 27, 2025

5  out of  5
rating by Devin Little
"Always a pleasure speaking with Joll. She really looks out for your interest. Never pressure in any decisions they just like to have the member well informed 🙏🏽"
We responded:
"Thank you, Devin, for your kind words and the 5-star rating. It's wonderful to hear that you feel well-informed and never pressured when making decisions with us. We always strive to prioritize our clients' interests and ensure they have all the information they need. Your feedback is greatly appreciated."
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geert audiens

February 24, 2025

5  out of  5
rating by geert audiens
"Jill’s office is always very responsive to my questions and handling claims and issues. I have been with them for 15 years ( and in total 18 years with State Farm) and would recommend them any time. There are lots of cheap choices, but having the right agent when you need it is critical!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for 15 years. It's wonderful to hear that our team has been responsive to your questions and claims. We truly appreciate your recommendation and are committed to providing the support you need. Having the right agent is indeed crucial, and we're glad to be that for you."
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Ryan Dillon

February 18, 2025

5  out of  5
rating by Ryan Dillon
"Melissa was great to work with! Highly recommend getting insurance with her if you are in the Triangle area!"
We responded:
"Thank you, Ryan, for sharing your positive experience with Melissa. It's wonderful to hear that she provided you with excellent service. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs in the Triangle area. If there's anything else we can do for you, please let us know."
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Wendell Davis

February 18, 2025

5  out of  5
rating by Wendell Davis
"Best State Farm Agent in the whole of the Triangle. Courteous, reliable, Respectful, Responsive and just all around great customer service. I enjoy doing business with good small businesses. This is a great small business operation."
We responded:
"Thank you, Wendell, for sharing your experience. It's wonderful to hear that you find our service courteous, reliable, and responsive. We truly value your support and are delighted to be your choice for business insurance. Your feedback encourages us to continue providing great service."
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Michele Curtis

February 4, 2025

5  out of  5
rating by Michele Curtis
"I have been insured by State Farm for 33 years. Specifically, I’ve been working with Jill Gibson’s office for at least half that time. They always answer my questions and take care of me the best that they can. Highly recommend."
We responded:
"Thank you, Michele, for your wonderful feedback and for being a loyal customer for so many years. We're delighted to hear that Jill Gibson's office has been able to meet your needs and provide you with excellent service. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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Cheryl Jensen

February 3, 2025

5  out of  5
rating by Cheryl Jensen
"Ms Gibson gave me expert service and advice about my car insurance. She was extremely knowledgeable."
We responded:
"Thank you, Cheryl, for sharing your positive experience. It's wonderful to hear that Ms. Gibson's expertise and advice met your needs. Your feedback is greatly appreciated and helps us continue to provide knowledgeable service."
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Deva Alapati

February 3, 2025

4  out of  5
rating by Deva Alapati
"I have been with State Farm for the past 44 years and with Ms Jill Gibson for the past 4 years. I am very happy for the help and direction given, when I moved to North Carolina. I strongly recommend Jill Gibson's agency."
We responded:
"Thank you, Deva, for sharing your experience and for your long-standing trust in State Farm. It's wonderful to hear that Jill Gibson's agency has been able to assist you effectively, especially during your move to North Carolina. Your recommendation means a lot to us, and we're grateful for your support over the years. If there's anything more we can do to enhance your experience, please let us know."
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Carol Vaughan

February 3, 2025

5  out of  5
rating by Carol Vaughan
"Jill and her staff, are most knowledgeable, friendly, and very efficient in the service they have provided me. I would recommend them whole heartedly, for any insurance needs. Carol Vaughan"
We responded:
"Thank you so much for the wonderful review recommending our services to others, Carol. It is a great compliment to our efforts to provide you with the customer service that you deserve. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Mandy Moore

January 29, 2025

5  out of  5
rating by Mandy Moore
"Response time is fantastic!"
We responded:
"Thank you, Mandy, for your wonderful feedback! It's great to hear that our response time met your expectations. We strive to provide the best service possible, and your positive review is truly appreciated. If there's anything else we can assist you with, please feel free to let us know."
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Lonette Hazzard

January 29, 2025

5  out of  5
rating by Lonette Hazzard
"Amy is very helpful and on point with getting everything in order."
We responded:
"Thank you, Lonette, for sharing your positive experience with Amy. It's wonderful to hear that she was helpful and efficient in getting everything organized for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Skip Siemon

January 24, 2025

5  out of  5
rating by Skip Siemon
"Our old insurer dropped us because we had to utilize our home owner’s insurance due to a storm. Jill helped me when we were in need, and helped me get the previous insurance company to cover our claim. I also moved my car insurance over. I like that there is a real person who cares behind the phone number or email address. Some services may be cheaper, but what kind of service are you getting when the storms of life come? I highly suggest you consider her State Farm insurance business."
We responded:
"Hi Skip, Thank you so much for your kind words and for sharing your experience. I'm thrilled to hear that Jill was able to assist you during such a challenging time and that you felt supported throughout the process. It's wonderful to know that you appreciate having a real person to rely on when it matters most. Your recommendation means a lot to us! "
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Meghan McCarthy

January 24, 2025

5  out of  5
rating by Meghan McCarthy
"When navigating the channels of insurance Jill Gibson's team came highly recommended by my parents. This team has worked with me through thick and thin... very grateful to be a part of their State Farm family!"
We responded:
"Hi Meghan, Thank you so much for your wonderful review! We're thrilled to hear that our team has been able to support you through thick and thin. It's truly rewarding to know you feel like part of our State Farm family. If there's anything else we can do for you, please don't hesitate to reach out. "
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Ava Leggett

October 10, 2024

5  out of  5
rating by Ava Leggett
"Jill Gibson and her State Farm Team are, hands down, the BEST! If you’re not using them for your insurance needs, you’re truly missing out!!! 💯"
We responded:
"Thank you so much, Ava! Your enthusiasm means a lot to us! We're delighted to know you're happy with our service and appreciate your recommendation. Your support is truly valued!"
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Brian O'Connell

August 5, 2024

5  out of  5
rating by Brian O'Connell
"We just switched our auto policy to State Farm. Jill Gibson and Amy Whitley were incredible to deal with. Prompt with getting a quote back and very caring people. Jill helped my Father in-law for years and he always enjoyed working with her."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that both Amy and I could assist you promptly and with care. It's also heartwarming to know that your Father-in-law enjoyed working with us over the years. We're here to help whenever you need us!"
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Ryan Casey

May 21, 2024

5  out of  5
rating by Ryan Casey
"Saved a ton by switching my home and auto from Farmers. Staff is friendly and knowledgeable, so far so good!"
We responded:
"Thank you for choosing our agency, Ryan! We're thrilled to hear that you're already seeing the benefits of switching to State Farm. If you have any questions or need assistance in the future, feel free to reach out."
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Loras SingingGirls

May 10, 2024

5  out of  5
rating by Loras SingingGirls
"Always amazing to work with whether it is insuring a new teen driver, an online toy store or a horse trailer! They are responsive and answer all the strange questions with no issues!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs, Loras."
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Courtney Seligmann

February 16, 2024

5  out of  5
rating by Courtney Seligmann
"Amy Whitley has been so great to work with. We needed home owners insurance quickly for our new house. Amy was open, honest, and friendly, with an amazing sense of urgency. She was easy to get in touch with, answered all my questions, and was able to complete all my requests. I 100% recommend giving Amy a call for all your home and car insurance needs."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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G

January 22, 2024

5  out of  5
rating by G
"Amy is awesome! She Answered all of my questions and went through all of my options."
We responded:
"Thank you so much for your kind feedback. Amy is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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Munshi Chayen

January 12, 2024

5  out of  5
rating by Munshi Chayen
"Amy has been very helpful and responsive. I am looking forward to being in more business through Amy."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Phani kumar B

January 12, 2024

5  out of  5
rating by Phani kumar B
"Amy and Maria at this office are super helpful. They are prompt and take care of consumers needs quickly and efficiently."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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laura Elgaard

September 14, 2023

5  out of  5
rating by laura Elgaard
"Great service, friendly and prompt."
We responded:
"Thank you for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback, Laura!"