Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian O'Connell

Brian O'Connell

August 5, 2024

5  out of  5
rating by Brian O'Connell
"We just switched our auto policy to State Farm. Jill Gibson and Amy Whitley were incredible to deal with. Prompt with getting a quote back and very caring people. Jill helped my Father in-law for years and he always enjoyed working with her."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that both Amy and I could assist you promptly and with care. It's also heartwarming to know that your Father-in-law enjoyed working with us over the years. We're here to help whenever you need us!"
Profile photo of Ryan Casey

Ryan Casey

May 21, 2024

5  out of  5
rating by Ryan Casey
"Saved a ton by switching my home and auto from Farmers. Staff is friendly and knowledgeable, so far so good!"
We responded:
"Thank you for choosing our agency, Ryan! We're thrilled to hear that you're already seeing the benefits of switching to State Farm. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Loras SingingGirls

Loras SingingGirls

May 10, 2024

5  out of  5
rating by Loras SingingGirls
"Always amazing to work with whether it is insuring a new teen driver, an online toy store or a horse trailer! They are responsive and answer all the strange questions with no issues!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs, Loras."
Profile photo of Courtney Seligmann

Courtney Seligmann

February 16, 2024

5  out of  5
rating by Courtney Seligmann
"Amy Whitley has been so great to work with. We needed home owners insurance quickly for our new house. Amy was open, honest, and friendly, with an amazing sense of urgency. She was easy to get in touch with, answered all my questions, and was able to complete all my requests. I 100% recommend giving Amy a call for all your home and car insurance needs."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Profile photo of G

G

January 22, 2024

5  out of  5
rating by G
"Amy is awesome! She Answered all of my questions and went through all of my options."
We responded:
"Thank you so much for your kind feedback. Amy is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Profile photo of Munshi Chayen

Munshi Chayen

January 12, 2024

5  out of  5
rating by Munshi Chayen
"Amy has been very helpful and responsive. I am looking forward to being in more business through Amy."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Phani kumar B

Phani kumar B

January 12, 2024

5  out of  5
rating by Phani kumar B
"Amy and Maria at this office are super helpful. They are prompt and take care of consumers needs quickly and efficiently."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Profile photo of laura Elgaard

laura Elgaard

September 14, 2023

5  out of  5
rating by laura Elgaard
"Great service, friendly and prompt."
We responded:
"Thank you for the wonderful review! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback, Laura!"
Profile photo of Russell Dillard

Russell Dillard

July 11, 2023

5  out of  5
rating by Russell Dillard
"Nice people!"
We responded:
"Thank you for the wonderful 5 star review and kind words about our team, Russell! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care you deserve and appreciate your feedback!"
Profile photo of Carol Vaughan

Carol Vaughan

June 16, 2023

5  out of  5
rating by Carol Vaughan
"Jill and her staff, are most knowledgeable, friendly, and very efficient in all the service they have provided me. I would recommend them whole heartedly. Carol Vaughan"
We responded:
"Thank you so much for the wonderful review recommending our services to others, Carol. It is a great compliment to our efforts to provide you with the customer service that you deserve. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Nina

Nina

June 16, 2023

5  out of  5
rating by Nina
"Always comprehensive, fast and accurate. Thank you"
We responded:
"Your welcome, Nina! Thank you for the wonderful 5 star review! It is our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with the customer care you need and truly appreciate your feedback!"
Profile photo of Donna Patricia Aldridge

Donna Patricia Aldridge

June 7, 2023

5  out of  5
rating by Donna Patricia Aldridge
"Great support, fast response, very helpful and friendly, thank you."
We responded:
"Your welcome, Donna! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the best customer service and truly appreciate your feedback! Thank you!"
Profile photo of Yingyin Song

Yingyin Song

May 24, 2023

5  out of  5
rating by Yingyin Song
"Good service! Very nice!"
We responded:
"Thank you for the wonderful feedback. "
Profile photo of kris young

kris young

May 24, 2023

5  out of  5
rating by kris young
"Jill Gibson State Farm Insurance is a great place to work with. They always are helpful and answer all questions. I definitely recommend Jill Gibson for your insurance needs"
We responded:
"Kris, Thank you for the great review and recommendation to our agency!"
Profile photo of Ellen Nash

Ellen Nash

May 19, 2023

5  out of  5
rating by Ellen Nash
"I gave her a lot of updates to multiple policies at one time and she handled them timely, professionally and accurately. Very satisfied."
We responded:
"Ellen, Thank you for the great review and trusting our team with your Insurance needs. "
Profile photo of Brian Rooney

Brian Rooney

May 18, 2023

5  out of  5
rating by Brian Rooney
"We have our auto and home insurance policies managed by Jill Gibson's team. Very friendly and knowledgeable staff, plus great low prices. I highly recommend Jill Gibson State Farm Insurance for all your insurance needs."
We responded:
"Brian, We are so glad to help with your Auto and Homeowners Insurance needs. Thank you for the wonderful review and recommendation to our agency."
Profile photo of Connor Cook

Connor Cook

May 15, 2023

5  out of  5
rating by Connor Cook
"There really isn’t a way to describe how quick and seamless it was to switch from overpaying with Geico to the better coverage for less $ from State Farm. I’m honestly still in disbelief how quickly Katheryn helped me get all set up, she walked me through a bunch of different options and overall was just a pleasure to speak with. @Jill Gibson - I’m not sure how the bonus situation works here but if anyone deserves one, it’s Katheryn. Great staff deserve great recognition"
We responded:
"Connor, Thank you so much for your kind review. It is a pleasure to work with you and ensure you have the coverage you need."
Profile photo of Carter Wade

Carter Wade

May 15, 2023

5  out of  5
rating by Carter Wade
"I have been very pleased with my customer service experience with Jill Gibson’s team and her! It’s great to know when I need help or have a question they’re able to assist me right away. Great team!"
We responded:
"Carter, Our team strives to provide excellent customer service on a daily basis!"
Profile photo of Ryan

Ryan

May 13, 2023

5  out of  5
rating by Ryan
"Amy was super helpful and quick when setting up coverage."
We responded:
"Ryan, Thank you so much for the great review. "
Profile photo of Clamarys Miles

Clamarys Miles

May 12, 2023

5  out of  5
rating by Clamarys Miles
"Amy and Maria were great! Super helpful and patient."
We responded:
"Thank you for choosing the Jill Gibson State Farm Agency!"
Profile photo of John Qumsieh

John Qumsieh

May 12, 2023

5  out of  5
rating by John Qumsieh
"I always enjoy working with State Farm. Very knowledgeable, patient staff. I definitely would recommend switching to State Farm. I have been a customer of theirs for 10+ years. They have an amazing staff and experience"
We responded:
"John, Thank you for the great review and loyalty to our agency!"
Profile photo of Jennifer Snell

Jennifer Snell

May 10, 2023

5  out of  5
rating by Jennifer Snell
"Working with Jill Gibson and her group has been a pleasure! Very knowledgeable, responsive and easy!"
We responded:
"Jennifer, Thank you for the great review and trusting our team with your Insurance needs. "
Profile photo of Scott Varju

Scott Varju

May 10, 2023

5  out of  5
rating by Scott Varju
"I have been with a few different Insurance agencies over the years but in all situations either you are signing up or filing a claim , Jill and the Ladies up front just treat you like family every time you go in or call there. They have really taken customer service to the next level, not because they have to but because they care about you as a person and look out for your best interest. So no matter if you need life, auto, or home Insurance Jill Gibson State Farm of Apex Is and should be the place you call or go into to get your insurance no matter what it is.."
We responded:
"Scott, we are so happy to have you be apart of our State Farm family. Thank you for the review, we look forward to being here for you for years to come!"
Profile photo of Alise Grysen

Alise Grysen

May 9, 2023

5  out of  5
rating by Alise Grysen
"Moving to Cary, NC and the Jill Gibson State Farm office made our insurance transition extremely easy. The staff was extremely nice, knowledgeable and supportive."
We responded:
"Alise, Thank you for the great review. We are excited for you to be moving to our area and we are able to take care of your Insurance needs. "
Profile photo of Steve Wright

Steve Wright

May 8, 2023

5  out of  5
rating by Steve Wright
"Amy was very helpful and knowledgeable. She was also very responsive as I had a tight deadline to obtain my documents for home closing."
We responded:
"Steve, We are always ready and willing to help with all your Insurance needs. Thank you. "