State Farm® Insurance Agent Jill Gibson

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Zulice Pardi Juarez

March 19, 2025

5 out of 5

"I had the oppotunity to talk to Maria and she is great. Staff is friendly and professional. She answered all my questions and guide me throught my auto police. Thank you so much!!"

We responded:

"Thank you for the great review and trusting our team with your Life and Auto Insurance needs. "

David & Sheila Abercrombie

March 17, 2025

5 out of 5

"Jill and her team have always been available and eager to help me optimize my coverage for my seemingly ever changing needs. They really worked with me understand all the options and tradeoffs and feel comfortable with my choices."

We responded:

"Thank you, David and Sheila, for sharing your experience. It's wonderful to hear the team have been able to assist you in optimizing your coverage and ensuring you feel comfortable with your choices. Your feedback is greatly appreciated, and we're glad to be a part of meeting your insurance needs."

Kathy Smith

March 12, 2025

5 out of 5

"Been working with Jill Gibson State Farm for many years. They are very thorough and generally very on top of things. Definitely a local and takes good care of her clients. Would highly recommend."

We responded:

"Thank you, Kathy, for your kind words and for being a valued client over the years. It's wonderful to hear that you appreciate our thoroughness and dedication to taking care of our clients. Your recommendation means a lot to us, and we're grateful for your trust and support. If there's anything more we can do for you, please let us know."

sharon rhodes

March 10, 2025

5 out of 5

"Jill is friendly and professional.She also look for ways to save you money for the maximum coverage’s"

We responded:

"Thank you, Sharon, for your wonderful review. It's great to hear that you found our team both friendly and professional, and that she was able to help you save money while ensuring you have the maximum coverage. Your feedback is truly appreciated and helps us continue to provide excellent service."

lindsey garrett

March 8, 2025

5 out of 5

"Jill Gibson state farm team has been so lovely to work with for multiple policies. Their team is so accommodating and caring!"

We responded:

"Thank you, Lindsey, for sharing your positive experience with our team. It's wonderful to hear that you found our service accommodating and caring. We truly appreciate your feedback and are delighted to have been able to assist you with your policies. Your satisfaction is our priority, and we're here to help whenever you need us."

Brian Bombardier

February 28, 2025

5 out of 5

"Very pleasant and respectful staff members. They have done a great job responding to our insurance needs."

We responded:

"Thank you, Brian, for your wonderful feedback. It's great to hear that our team has been able to meet your insurance needs with pleasant and respectful service. Your satisfaction is our priority, and we're glad to know we're on the right track. If there's anything more we can do for you, please let us know. Your support means a lot to us!"

Devin Little

February 27, 2025

5 out of 5

"Always a pleasure speaking with Joll. She really looks out for your interest. Never pressure in any decisions they just like to have the member well informed 🙏🏽"

We responded:

"Thank you, Devin, for your kind words and the 5-star rating. It's wonderful to hear that you feel well-informed and never pressured when making decisions with us. We always strive to prioritize our clients' interests and ensure they have all the information they need. Your feedback is greatly appreciated."

Ryan Dillon

February 18, 2025

5 out of 5

"Melissa was great to work with! Highly recommend getting insurance with her if you are in the Triangle area!"

We responded:

"Thank you, Ryan, for sharing your positive experience with Melissa. It's wonderful to hear that she provided you with excellent service. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs in the Triangle area. If there's anything else we can do for you, please let us know."

Michele Curtis

February 4, 2025

5 out of 5

"I have been insured by State Farm for 33 years. Specifically, I’ve been working with Jill Gibson’s office for at least half that time. They always answer my questions and take care of me the best that they can. Highly recommend."

We responded:

"Thank you, Michele, for your wonderful feedback and for being a loyal customer for so many years. We're delighted to hear that Jill Gibson's office has been able to meet your needs and provide you with excellent service. Your recommendation means a lot to us, and we look forward to continuing to serve you."

Deva Alapati

February 3, 2025

4 out of 5

"I have been with State Farm for the past 44 years and with Ms Jill Gibson for the past 4 years. I am very happy for the help and direction given, when I moved to North Carolina. I strongly recommend Jill Gibson's agency."

We responded:

"Thank you, Deva, for sharing your experience and for your long-standing trust in State Farm. It's wonderful to hear that Jill Gibson's agency has been able to assist you effectively, especially during your move to North Carolina. Your recommendation means a lot to us, and we're grateful for your support over the years. If there's anything more we can do to enhance your experience, please let us know."

Mandy Moore

January 29, 2025

5 out of 5

"Response time is fantastic!"

We responded:

"Thank you, Mandy, for your wonderful feedback! It's great to hear that our response time met your expectations. We strive to provide the best service possible, and your positive review is truly appreciated. If there's anything else we can assist you with, please feel free to let us know."

Skip Siemon

January 24, 2025

5 out of 5

"Our old insurer dropped us because we had to utilize our home owner’s insurance due to a storm. Jill helped me when we were in need, and helped me get the previous insurance company to cover our claim. I also moved my car insurance over. I like that there is a real person who cares behind the phone number or email address. Some services may be cheaper, but what kind of service are you getting when the storms of life come? I highly suggest you consider her State Farm insurance business."

We responded:

"Hi Skip, Thank you so much for your kind words and for sharing your experience. I'm thrilled to hear that Jill was able to assist you during such a challenging time and that you felt supported throughout the process. It's wonderful to know that you appreciate having a real person to rely on when it matters most. Your recommendation means a lot to us! "

art brown

March 17, 2025

5 out of 5

"Great company Very responsive to my concerns"

We responded:

"Thank you, Art, for your wonderful feedback. It's fantastic to hear that you find our company responsive to your concerns. Your satisfaction is important to us, and we're glad to know we're meeting your expectations."

M RJ

March 14, 2025

5 out of 5

"Jan from the office was extremely helpful to us when we needed urgent paperwork."

We responded:

"Thank you for sharing your experience. It's wonderful to hear that Jan was able to assist you with your urgent paperwork needs. We appreciate your feedback and are glad to know our team could provide the support you required. Your satisfaction is important to us, and we look forward to continuing to serve you in the future."

Harvey Gold

March 13, 2025

5 out of 5

"Highly professional, always available, a pleasure to do business with Jill Gibson Insurance."

We responded:

"Thank you, Harvey, for your wonderful review. It's great to hear that you find our service professional and accessible. We truly enjoy working with you and are here to assist with any of your insurance needs. Your feedback is greatly appreciated."

Baxter Walker

March 11, 2025

5 out of 5

"Been with them since my first car and always been a pleasure to work with. Very responsive and helpful"

We responded:

"Thank you, Baxter, for your kind words and for being a loyal customer since your first car. It's wonderful to hear that you've found our team responsive and helpful. We truly appreciate your trust in us for your insurance needs and look forward to continuing to serve you."

Jennifer Everett

March 8, 2025

5 out of 5

"A good and thorough discussion! Was very professional and relaxed. And was convenient to have a meeting via tele/computer. Highly recommend working with Jill and her team!"

We responded:

"Thank you, Jennifer, for your wonderful feedback! It's great to hear that you found the discussion professional and relaxed. We're glad the tele/computer meeting was convenient for you. Your recommendation means a lot to us, and we're delighted to have been able to assist you with your business insurance needs. Looking forward to working with you again!"

Deborah Elderton

March 4, 2025

5 out of 5

"I had a meeting with my agent Jill Gibson who works for State Farm. We were reviewing my existing insurance policies . Jill was very thorough in assessing the key points in both policies. I was able to make the needed changes with the information provided. Her professionalism and knowledge made the process easy and informative. I would highly recommend Jill Gibson services with State Farm Insurance!"

We responded:

"Thank you, Deborah, for sharing your experience with Jill Gibson. It's wonderful to hear that Jill's thoroughness and professionalism made your policy review process easy and informative. Your recommendation means a lot, and we're glad to know you felt well-supported in making the necessary changes to your insurance policies. Your feedback is greatly appreciated!"

geert audiens

February 24, 2025

5 out of 5

"Jill’s office is always very responsive to my questions and handling claims and issues. I have been with them for 15 years ( and in total 18 years with State Farm) and would recommend them any time. There are lots of cheap choices, but having the right agent when you need it is critical!"

We responded:

"Thank you so much for your kind words and for being a loyal customer for 15 years. It's wonderful to hear that our team has been responsive to your questions and claims. We truly appreciate your recommendation and are committed to providing the support you need. Having the right agent is indeed crucial, and we're glad to be that for you."

Wendell Davis

February 18, 2025

5 out of 5

"Best State Farm Agent in the whole of the Triangle. Courteous, reliable, Respectful, Responsive and just all around great customer service. I enjoy doing business with good small businesses. This is a great small business operation."

We responded:

"Thank you, Wendell, for sharing your experience. It's wonderful to hear that you find our service courteous, reliable, and responsive. We truly value your support and are delighted to be your choice for business insurance. Your feedback encourages us to continue providing great service."

Cheryl Jensen

February 3, 2025

5 out of 5

"Ms Gibson gave me expert service and advice about my car insurance. She was extremely knowledgeable."

We responded:

"Thank you, Cheryl, for sharing your positive experience. It's wonderful to hear that Ms. Gibson's expertise and advice met your needs. Your feedback is greatly appreciated and helps us continue to provide knowledgeable service."

Carol Vaughan

February 3, 2025

5 out of 5

"Jill and her staff, are most knowledgeable, friendly, and very efficient in the service they have provided me. I would recommend them whole heartedly, for any insurance needs. Carol Vaughan"

We responded:

"Thank you so much for the wonderful review recommending our services to others, Carol. It is a great compliment to our efforts to provide you with the customer service that you deserve. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"

Lonette Hazzard

January 29, 2025

5 out of 5

"Amy is very helpful and on point with getting everything in order."

We responded:

"Thank you, Lonette, for sharing your positive experience with Amy. It's wonderful to hear that she was helpful and efficient in getting everything organized for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."

Meghan McCarthy

January 24, 2025

5 out of 5

"When navigating the channels of insurance Jill Gibson's team came highly recommended by my parents. This team has worked with me through thick and thin... very grateful to be a part of their State Farm family!"

We responded:

"Hi Meghan, Thank you so much for your wonderful review! We're thrilled to hear that our team has been able to support you through thick and thin. It's truly rewarding to know you feel like part of our State Farm family. If there's anything else we can do for you, please don't hesitate to reach out. "

Ava Leggett

October 10, 2024

5 out of 5

"Jill Gibson and her State Farm Team are, hands down, the BEST! If you’re not using them for your insurance needs, you’re truly missing out!!! 💯"

We responded:

"Thank you so much, Ava! Your enthusiasm means a lot to us! We're delighted to know you're happy with our service and appreciate your recommendation. Your support is truly valued!"